Privacy Policy
Privacy Policy
Wu Jue Tea values your personal data security and privacy. Please read the following carefully.
1. Purpose of Personal Data Collection
This website (Wu Jue Tea), in accordance with the Personal Data Protection Act, collects necessary personal data when you use our services for the following purposes: • Order processing and fulfillment: including name, phone number, email, and shipping address, used for order confirmation, shipment arrangement, and order notifications. • Customer service: handling return/exchange requests, inquiries, and after-sales service. • Newsletter and marketing communications (with your explicit consent only): occasional notifications about new products and promotional offers. We will not use your personal data for purposes beyond those stated above without your consent.
2. Scope of Personal Data Usage
Personal data collected by this website is used only within the following scope: • Providing the products or services you requested. • Sending order-related notifications (order confirmation, shipping updates). • Processing your payments (through ECPay payment platform; we do not store your credit card information). • Complying with legal requirements or requests from judicial/administrative authorities through legal procedures. We will not sell, rent, or otherwise provide your personal data to any third party, except for logistics providers and payment service providers necessary for order fulfillment, and only to the extent required to complete the order.
3. Personal Data Protection Measures
This website employs appropriate technical and administrative measures to protect your personal data: • The website uses HTTPS encryption to ensure data security during transmission. • Order data is stored in a cloud database (Supabase) with security protections and access controls. • Payment processing is handled through the ECPay payment platform; we do not store any credit card or financial account information. • Our staff may only access customer personal data when necessary for their duties. In the event of a personal data breach, we will notify affected individuals in accordance with the law.
4. Cookie Policy
This website uses cookies and similar technologies to improve user experience: • Essential cookies: necessary for basic website functions such as shopping cart and login status. • Analytics cookies (if applicable): to understand how visitors use the website and help improve content and features. You may refuse or delete cookies through your browser settings, but this may affect the normal operation of certain website features.
5. Your Rights
Under Article 3 of the Personal Data Protection Act, you have the following rights regarding your personal data held by this website: • Right to inquire or request access: You may inquire about the personal data we hold about you at any time. • Right to request copies: You may request copies of your personal data. • Right to supplement or correct: You may request corrections if your personal data is inaccurate or incomplete. • Right to request cessation: You may request that we stop collecting, processing, or using your personal data. • Right to request deletion: You may request that we delete your personal data. To exercise these rights, please contact us by phone (0972-619-391) or email (qdbzdt2846@gmail.com). We will respond within 15 business days. If exercising these rights incurs necessary costs, we may charge a reasonable fee. If your request is unreasonable, excessively repetitive, or abusive, we may refuse or charge a reasonable fee in accordance with the law.
6. Data Retention Period
This website retains personal data for the following periods: • Order-related data: 5 years from order completion (per Consumer Protection Act and tax regulations). • Customer service records: 2 years from case closure. • Marketing mailing lists: until you unsubscribe, or when we cease marketing activities. After the retention period expires, we will destroy or de-identify the data in accordance with the law.
7. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy policies or content of those websites. We recommend reviewing their privacy policies before visiting.
8. Privacy Policy Amendments
This website reserves the right to amend this privacy policy at any time. Updated policies will be posted on this page. For significant changes, we will notify you prominently (such as posting on the homepage or sending an email). We recommend reviewing this policy periodically. This privacy policy was last updated on January 1, 2026.
Phone: 0972-619-391 Email: qdbzdt2846@gmail.com